Privacy Policy
Last updated: November 14, 2026
Short version: the family file you build stays on your device. We never receive your answers. This page explains the little this website and our checkout do collect, and why.
Who we are
This website and the Just-in-Case File are operated by The Just-in-Case File (“we”, “us”). Questions about privacy: support@getjustincasefile.com.
Your family file (the app)
Everything you type into the Just-in-Case File app is stored only in your own browser on your own device. There is no account and no cloud copy, and the app does not send your answers to us, to an AI service, or to anyone else.
If you create an encrypted backup, it is a file saved where you choose, protected by a passphrase that only you know. We cannot open it or recover a lost passphrase.
Clearing your browser data, or losing your device without a backup, deletes your file. You are responsible for keeping your file and your backup safe.
When you buy
Payments are handled by our checkout provider, Whop. Whop collects the details needed to process your order (such as your name, email address and payment information) under its own privacy policy. We never see your full card number.
Whop shares with us your name, email address and order details so we can deliver your purchase, send access information, answer support requests and process refunds.
This website
Our site is hosted on Cloudflare, which processes standard technical data (such as IP address, browser type and the pages requested) to deliver the site securely.
We use the Meta Pixel to measure our Facebook and Instagram ads. It sets cookies and records visits to our pages (for example, that a page was viewed). It never receives anything you type into the demo or the app. You can control ad tracking in your Facebook settings at facebook.com/adpreferences and opt out of interest-based ads at optout.aboutads.info.
The free demo on our sales page runs entirely in your browser. Nothing you type into it is saved or sent anywhere.
Emails you send us
If you write to us, we keep your message and our reply so we can help you. We use your email only to respond and to handle your order.
What we never do
We do not sell or rent your personal information. We do not use your information for any purpose other than those described here.
Your rights
Depending on where you live (for example under the CCPA/CPRA in California, PIPEDA in Canada, or the Australian Privacy Act), you may have the right to access, correct or delete the personal information we hold about you, or to opt out of certain uses. Email support@getjustincasefile.com and we will respond within 30 days. We do not hold your family file, so we cannot access or delete it for you: you control it on your device.
Children
This website and product are intended for adults. We do not knowingly collect information from children under 16.
Changes
If we change this policy, we will update the date at the top of this page.